To Our Customers
Thank you for your continued support of NOX Jewelry. We are deeply grateful for your loyalty and trust in our brand. Your satisfaction is our top priority, and we strive to provide you with the highest quality products and exceptional service.
Disclaimer
At NOX Jewelry, we prioritize the satisfaction of our customers and are committed to providing high-quality products and excellent service. Please take note of our policies to ensure a smooth shopping experience:
- All Sales Are Final: We regret to inform you that all sales are final, and we do not accept returns or exchanges unless the product is defected.
- Defective Products: In the unlikely event that you receive a defective item, please contact our customer service team immediately. We will be happy to assist you with a replacement or refund for the defective product.
- Made to Order: All our items are made to order, ensuring that each piece is crafted with the utmost care and attention to detail. Please allow 7-14 business days for your product to be made and shipped to you.
Customer Satisfaction: Your satisfaction is our top priority. If you have any concerns or issues with your order, please do not hesitate to reach out to us. Our dedicated customer service team is here to assist you and ensure that you have a positive experience with NOX Jewelry. Thank you for choosing us for your jewelry needs.